Recently we went to Grand Cayman and had a great time. However the rental car experience was not so great.
The car we rented was clearly the cheapest car on the island but that wasn't the issue. The issue was we reserved the car on Expedia.ca which gave us the final cost in CAD. So that was what we expected to pay.
One unexpected surprise is that Hertz (and probably most companies on the island) make you pay a $20 USD licence to be allowed to drive. They say it is a government fee but it was not on any documention that Expedia sent us.
But the bigger surprise came when upon returning the car to Hertz they charged us in USD instead of CAD. So because of the exchange rate on our credit card and the extra licence the cost of the rental car went from $270 CAD to $340 CAD.
So I called Expedia and after sitting on hold and talking to a rep for almost 2 hours they told me that they could not refund me. It would have to be Hertz since they are the ones who charged me. So he said they would talk to Hertz for me and gave me an expedia email address to send my documentation to.
So I crafted an email and included the Expedia quote and the Hertz bill. The next week I get an email saying that this email does not support Canadians and Expedia.ca and they gave me a 1-800 number to call which matched the original number that I called.
Apparently I am stuck in a vortex of corporate game of "screw the customer"
Needless to say I will never reserve a car on Expedia again. I think it is unethical that they can give you a quote and then completely change it when you show up to pay.
Showing posts with label Travel. Show all posts
Showing posts with label Travel. Show all posts
Wednesday, March 04, 2015
Tuesday, September 16, 2014
The Ultimate Cross Canada Motorcycle Trip
My friend Mike recently completed an incredible month-long trip from Ottawa to Vancouver on mostly TCAT trails. You can read about it here. I highly recommend it.
I put together a google map of his trip and intended to embed it here or on his blog. It turns out you can't embed Maps Engine maps which is crazy so I just did a screen shot.
If you want to see the actual map you can check it out here.
I put together a google map of his trip and intended to embed it here or on his blog. It turns out you can't embed Maps Engine maps which is crazy so I just did a screen shot.
If you want to see the actual map you can check it out here.
Wednesday, October 26, 2011
New GoPro Hero2 Advertising
If you want to see the new GoPro camera get some serious action.....
Tuesday, October 11, 2011
Mountain Biker vs Buck
"Mountain Biker, Evan van der Spuy of Team Jeep South Africa got taken out by a RED HARTEBEES at amountain bike race at Albert Falls Dam. Check out this crazy footage which was taken by team mate Travis Walker."
Monday, September 26, 2011
If this guy missed.....
A few weeks ago this video was making the rounds (please excuse the annoying music):
I never posted it because it seemed like everyone had already seen it. Anyway, if you think that one is nuts (which it is) at least he has a chance to turn away if he isn't going to make it. In the next video he doesn't have that luxury. Please excuse the annoying announcers.
I never posted it because it seemed like everyone had already seen it. Anyway, if you think that one is nuts (which it is) at least he has a chance to turn away if he isn't going to make it. In the next video he doesn't have that luxury. Please excuse the annoying announcers.
Thursday, September 15, 2011
Floating
Check out this awesome free falling video. The slo-mo shots near the sides of the mountain are spectacular.
I love that those GoPro cameras have become so cheap that videos like this are starting to pop up everywhere but the editing on this one is pretty epic.
I love that those GoPro cameras have become so cheap that videos like this are starting to pop up everywhere but the editing on this one is pretty epic.
Friday, September 09, 2011
Serious Surfing: TEAHUPOO Tahiti
These guys are not messing around. Apparently these waves are 40-50 ft high. I don't want to know what that feels like when it crashes down on you. This location is quite dangerous because of the shallow reef too. It seems pretty stupid to me but it does look cool.
Also if you think these waves are big, apparently there are guys like Laird Hamilton who surf waves closer to 90 feet.
Also if you think these waves are big, apparently there are guys like Laird Hamilton who surf waves closer to 90 feet.
Tuesday, August 30, 2011
The Accidental Sea: An Apocalypse
Here is a video of a failed city in a barren wasteland. I love this stuff....I always feel like that is how all of north america will look in 100 years if we continue on with our obsession with suburbia and walmarts.
"There but for the grace of God go the rest of us"
In any case, the future is going to require more people to join the "maker" culture and join communes. This guy knows what I'm talking about:
I'd better practice my welding skills.
"There but for the grace of God go the rest of us"
In any case, the future is going to require more people to join the "maker" culture and join communes. This guy knows what I'm talking about:
I'd better practice my welding skills.
Monday, August 29, 2011
Ultimate Motorcycle: BMW Adventure Bikes
If I had unlimited money I would get a bike like these BMW Adventure bikes. This vid gives you a good idea of what it is like to take these monsters off-road and ride them the way they were designed. Watch for the drifting near the end of the video. That is seriously hard on a bike that size.
I'm pretty sure that these BMW GS 1200s are the bikes that Ewan McGregor and Charlie Boorman use when they go around the world. Awesome series btw.
via Scooter in the Sticks
I'm pretty sure that these BMW GS 1200s are the bikes that Ewan McGregor and Charlie Boorman use when they go around the world. Awesome series btw.
via Scooter in the Sticks
Sunday, August 28, 2011
Jetman Flight at Grand Canyon
You have all seen those vids of the guys in wing suits but check out this video of a guy in a wing suit jet pack.
What makes this vid even cooler is the awesome backdrop of the Grand Canyon. Gotta check it out sometime....
What makes this vid even cooler is the awesome backdrop of the Grand Canyon. Gotta check it out sometime....
Friday, August 12, 2011
Night Riding
Here is a sweet vid of some guy riding a bike late at night. I know the feeling - just you and the city lights. Ah it is so good.
Also, that is a very cool looking bike.
Lossa Engineering's short film "Solus" from Jay Lossa on Vimeo.
Also, that is a very cool looking bike.
Tuesday, June 07, 2011
Super Low Fly-By
Want to see what it looks like to have a jet come flying straight at you right at ground level? Yes? Well watch this video.
Now check out what the pilot's view looked like. The flyby starts at 0:55.
Now check out what the pilot's view looked like. The flyby starts at 0:55.
Wednesday, May 11, 2011
My Favorite Apartment Ever!
If I could find a place like this it would be amazing.
Too bad no one in North America can grasp the concept of being small, efficient, sustainable, clean, simple, modern etc. All of those concepts are hard to find in North American residences.
One of the best parts is that there is no yard to take care of. Also, the view is amazing and the lack of an elevator makes for some seriously good exercise.
Too bad no one in North America can grasp the concept of being small, efficient, sustainable, clean, simple, modern etc. All of those concepts are hard to find in North American residences.
One of the best parts is that there is no yard to take care of. Also, the view is amazing and the lack of an elevator makes for some seriously good exercise.
Friday, March 11, 2011
A Hiker's Dream
This video captures the Appalachian Trail in 4000 photos.
If this doesn't make you want to get out there and hike I don't know what does. I know for myself, I want to do more hiking (and possibly biking) in Gatineau this summer.
Green Tunnel from Kevin Gallagher on Vimeo.
If this doesn't make you want to get out there and hike I don't know what does. I know for myself, I want to do more hiking (and possibly biking) in Gatineau this summer.
Wednesday, March 02, 2011
Extreme Downhill Biking
Check out this extreme downhill biking video from Valparaiso, Chile. You are going to want to make this full screen when you watch it.
It looks like tons of fun but I think I'll stick to snowboarding for now.....
It looks like tons of fun but I think I'll stick to snowboarding for now.....
Why Snowboarding is Safer than Skiing
This is just insane. Make sure you put it on full screen and you will be blown away by this footage. It makes me nervous just thinking about that view let alone what happens.....
Friday, February 18, 2011
Danny MacAskill - "Way Back Home" - NEW street trials riding short film
Best travelling bike video with some awesome tricks. Danny MacAskill riding home and doing tricks throughout Scotland.
This isn't your standard bike tricks video. Think incredible views and ancient architecture.
This isn't your standard bike tricks video. Think incredible views and ancient architecture.
Thursday, February 17, 2011
Prank on a Call Centre
I wonder if someone can duplicate this with the Bell call centre here in Kanata. This is an insanely elaborate prank on a Belgian call center which is apparently notorious for it's poor customer service. Stick around for the ending - it is priceless.
Monday, May 17, 2010
Eyjafjallajokull
If you want to see an epic video of the Icelandic volcano set to some epic music then watch this one:
It is a time-lapse video by Sean Stiegemeier set to a tune by Jonsi of Sigur Ros called Kolniður. I have always wanted to go to Iceland - now I do even more.
Iceland, Eyjafjallajökull - May 1st and 2nd, 2010 from Sean Stiegemeier on Vimeo.
It is a time-lapse video by Sean Stiegemeier set to a tune by Jonsi of Sigur Ros called Kolniður. I have always wanted to go to Iceland - now I do even more.
Saturday, February 06, 2010
3rd Annual Enjoyment Awards
It is the new year and although it started more than a month ago I figure that I should continue my annual tradition which was started in 2007 and miraculously also happened for 2008. So this is my most enjoyed random stuff of 2009.
Once again, I am not confining my list to music and it is not necessarily only from this year. My list is all about the stuff I got the most enjoyment out of in 2009.
Anyways, here it is:
My most enjoyed artist of 2009 was:
I gotta say Bon Iver. His album came highly recommended to me and I definitely did not regret spending the money on that one.
Some runners up were Sufjan Stevens (of course - after seeing him live), Joel Plaskett and Andrew Bird.

My most enjoyed album of 2009 was:
It is a 3-way tie between 'Noble Beast' by Andrew Bird, 'For Emma, Forever Ago' by Bon Iver and Joel Plaskett's album 'Three'.
Some runners up:
Jenn Grant - 'Echoes'
Great Lake Swimmers - 'Lost Channels'
M. Ward - 'Transistor Radio' and 'Post-War'
The Welcome Wagon - 'Welcome to the Welcome Wagon'
My most enjoyed compilation album of 2009 was:
'Dark Was the Night' which features Sufjan, Iron & Wine, Bon Iver, My Brightest Diamond and Canadians Feist, Arcade Fire and Buck 65 (among many others). It was put together mostly by the guys from The National as an AIDS benefit album. If there is one indie album you should buy this year it is this one because it gives you a great slice of the sounds and bands who are really doing cool stuff right now.

Once again, I am not confining my list to music and it is not necessarily only from this year. My list is all about the stuff I got the most enjoyment out of in 2009.
Anyways, here it is:
My most enjoyed artist of 2009 was:
I gotta say Bon Iver. His album came highly recommended to me and I definitely did not regret spending the money on that one.
Some runners up were Sufjan Stevens (of course - after seeing him live), Joel Plaskett and Andrew Bird.
My most enjoyed album of 2009 was:
It is a 3-way tie between 'Noble Beast' by Andrew Bird, 'For Emma, Forever Ago' by Bon Iver and Joel Plaskett's album 'Three'.
Some runners up:
Jenn Grant - 'Echoes'
Great Lake Swimmers - 'Lost Channels'
M. Ward - 'Transistor Radio' and 'Post-War'
The Welcome Wagon - 'Welcome to the Welcome Wagon'
My most enjoyed compilation album of 2009 was:
'Dark Was the Night' which features Sufjan, Iron & Wine, Bon Iver, My Brightest Diamond and Canadians Feist, Arcade Fire and Buck 65 (among many others). It was put together mostly by the guys from The National as an AIDS benefit album. If there is one indie album you should buy this year it is this one because it gives you a great slice of the sounds and bands who are really doing cool stuff right now.
My most enjoyed song of 2009 was:
I always find this one so tough because it bounces around so much. I have to make a list:
'In the Blue Moonlight' - Joel Plaskett
'Tough City' - Oh Susanna!
'You'll Go Far' - Jenn Grant
'White Winter Hymnal' - Fleet Foxes
'Cape Cod Kwassa Kwassa' - Vampire Weekend
and so many more.....
My most enjoyed live performance of 2009 was:
Sooooooo many to choose from! Joel Plaskett, Jenn Grant, Sufjan Stevens. Nope I can't really choose between those three.
The spring was a good time for concerts in Ottawa.
I always find this one so tough because it bounces around so much. I have to make a list:
'In the Blue Moonlight' - Joel Plaskett
'Tough City' - Oh Susanna!
'You'll Go Far' - Jenn Grant
'White Winter Hymnal' - Fleet Foxes
'Cape Cod Kwassa Kwassa' - Vampire Weekend
and so many more.....
My most enjoyed live performance of 2009 was:
Sooooooo many to choose from! Joel Plaskett, Jenn Grant, Sufjan Stevens. Nope I can't really choose between those three.
My most enjoyed Local Band (Greater Ottawa Area) of 2009 was:
I guess I haven't got into to many local bands this year but as far as Canadian Indie acts go I'd have to pick Octoberman and Dan Mangan - and both have strong ties to the west coast.
My most enjoyed music venue of 2009 was:
It's a tough choice between the First Baptist Church downtown and the Black Sheep Inn out in Wakefield. I'm going to the Church again in a few weeks to see Basia Bulat so maybe that will make up my mind.
My most enjoyed quote of 2009 was:
"I've downloaded hundreds of records....why would I care someone downloads ours? That is such a petty thing to care about. I mean, how much money does one person need?"- Robin Pecknold of Fleet Foxes when asked when asked whether he minded if people 'stole' his albums.
My most enjoyed beer of 2009 was:
Well I have enjoyed Beau's Lug Tread several times this year and thoroughly enjoyed it. Here is a picture of me enjoying said beer!

My most enjoyed TV show of 2009 was:
Firefly. I know it was made several years ago but I didn't get to watch it until this year. I absolutely love it. Don't think you have to be a sci-fi nerd to watch it either.
Also, I can't remember if I watched Battlstar Galactica this year or last year. It should be a close tie.
My most enjoyed movie of 2009 was:
Maybe the Where the Wild Things Are adaptation. It was pretty cool.
Well I have enjoyed Beau's Lug Tread several times this year and thoroughly enjoyed it. Here is a picture of me enjoying said beer!
My most enjoyed TV show of 2009 was:
Firefly. I know it was made several years ago but I didn't get to watch it until this year. I absolutely love it. Don't think you have to be a sci-fi nerd to watch it either.
Also, I can't remember if I watched Battlstar Galactica this year or last year. It should be a close tie.
My most enjoyed movie of 2009 was:
Maybe the Where the Wild Things Are adaptation. It was pretty cool.
Maybe Serenity, because the finale to that Firefly series sure is better after you watch the series.
When my neice, Elyssa, got over her fear of the Vespa (if even for an afternoon) at the Nepean Sailing Club!
My most enjoyed technology of 2009 was:
The continuing world domination by Google which just so happens to be extremely convenient for me since I use almost all their products.
Or maybe the news that foreign owned cellphone companies are coming to Canada. Hopefully I can get the Google Nexus One!!!!
My most enjoyed purchase of 2009:
The new kitchen even though it isn't done yet.
My most enjoyed city of 2009 was:
Kingston, ON Canada - Lots of history, tons of awesome restaurants, small enough to walk around, big enough to spend money on the downtown. Yes I was impressed. Don't judge it by the view you get from the 401.

I have to say that Memphis could have won this. Maybe if I spent more time there and got a better feel for the city.
The other close second had to be Boston. That is definitely a city I could live in (if I could afford it) if not drive in. The roads are insane - almost as bad (read: awesome) as an old European city - but there is lots of beautiful coastal spots and some fantastic architecture. Kingston just won because I really felt like I understood the city after staying there. Boston would take a little longer - must go back!
The continuing world domination by Google which just so happens to be extremely convenient for me since I use almost all their products.
Or maybe the news that foreign owned cellphone companies are coming to Canada. Hopefully I can get the Google Nexus One!!!!
My most enjoyed purchase of 2009:
The new kitchen even though it isn't done yet.
My most enjoyed city of 2009 was:
Kingston, ON Canada - Lots of history, tons of awesome restaurants, small enough to walk around, big enough to spend money on the downtown. Yes I was impressed. Don't judge it by the view you get from the 401.
I have to say that Memphis could have won this. Maybe if I spent more time there and got a better feel for the city.
The other close second had to be Boston. That is definitely a city I could live in (if I could afford it) if not drive in. The roads are insane - almost as bad (read: awesome) as an old European city - but there is lots of beautiful coastal spots and some fantastic architecture. Kingston just won because I really felt like I understood the city after staying there. Boston would take a little longer - must go back!
My most enjoyed architecture of 2009:
My most enjoyed book of 2009:
It was probably 'Brave New World' by Auldous Huxley which we read for our book club. I have read it before but getting to discuss it was just fantastic.
Other than that I'd have to say 'Name of the Wind' by Patrick Rothfuss which is a remarkably well written fantasy story that I picked up on a whim on my way home from Memphis. I say remarkable because usually fantasy books are not all that well written.
Either way this year promises to be great for reading thanks to the Jubilee Book Club I joined.
My most enjoyed Jubilee Church event of 2009:
Probably the Soup'n'Socks initiative that we have going on right now. We run around downtown handing out free soup and socks to anyone who needs it (especially homeless people).
My most enjoyed news item of 2009:
Climategate.
My most enjoyed sport of 2009:
Definitely snowboarding, I don’t have any other regular sports.
Most enjoyed website of 2009:
Definitely xkcd but Neatorama is pretty close. Yup, I'm a geek.
And last but not least my most enjoyed person of 2009 was:
Irene - she wins it again!?! incredible!!!! I'm sensing a trend, is this rigged you think?
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