As this article shows we, the masses, are finally making a dent in the ridiculous monopoly that is Ticketmaster. I hope everybody learns something from this namely: Monopolies promote crap service and higher cost while eliminating the competition which undermines the very industry in which they operate.
I think Microsoft (the worst monopoly ever) is finally feeling the effects of this with the onslaught of internet based software (Google) and slick design (Apple) which is good. The problem is both Google and Apple are trying (and succeeding I think) to create their own niche monopolies. Something to watch out for anyway.